Privacy Policy

1 Introduction

mpo313 (referred to as "we," "us," "our," or the "Company") operates an online gaming platform accessible at https://mpo313.cam (the "Platform"). We are committed to protecting the privacy and security of our members' personal information in accordance with international best practices and applicable data protection regulations.

This Privacy Policy explains how we collect, use, store, and protect your personal data when you register for an account, deposit funds, place bets, or otherwise interact with the Platform. It also describes your rights regarding your personal information and how you can exercise those rights.

We recommend that you read this Privacy Policy in conjunction with our Terms & Conditions, which govern your use of the Platform and form a binding agreement between you and mpo313.

2 Data Controller

For the purposes of applicable data protection law, the data controller responsible for your personal information is:

mpo313
Online Gaming Platform
https://mpo313.cam
Email: [email protected]

The data controller determines the purposes and means of processing your personal data. If you have any questions about how we handle your personal information, you may contact us using the details provided in Section 14 of this Privacy Policy.

3 Data We Collect

We collect personal information from you at various stages of your interaction with the mpo313 Platform. The categories of data we collect include:

3.1 Account Registration Data

When you create an account, we collect:

• Personal identifiers: Full legal name, date of birth, gender
• Contact information: Email address, phone number, residential address (city, province, postal code)
• Account credentials: Username, password (stored in encrypted form)
• Preferred currency: Indonesian Rupiah (IDR) — the sole currency on the Platform

3.2 Identity Verification (KYC) Data

To comply with anti-money laundering (AML) regulations and to verify your identity before processing withdrawals, we collect:

• Government-issued ID: Indonesian National Identity Card (KTP), passport, or driver's license (SIM)
• Proof of address: Utility bill, bank statement, or government correspondence showing your registered residential address
• Selfie verification: A photograph of you holding your ID next to your face
• Payment method verification: Screenshots or documents proving ownership of the bank account or e-wallet (BCA, BRI, BNI, Mandiri, OVO, DANA, GoPay, ShopeePay) you use for deposits and withdrawals

3.3 Transaction and Financial Data

We collect and process financial information related to your gaming activity:

• Deposit records: Amount, date, time, payment method, transaction reference number
• Withdrawal records: Amount, date, time, destination account, processing status
• Betting history: Bets placed, stake amounts, odds, winnings, losses, game types (sports betting including football leagues like BRI Liga 1 and EPL; live casino; slots; togel lottery markets; crash games)
• Bonus usage: Bonuses claimed, wagering progress, bonus conversion to withdrawable funds

3.4 Technical and Usage Data

We automatically collect technical information when you access the Platform:

• Device information: Device type (desktop, mobile, tablet), operating system, browser type and version, screen resolution
• Connection data: IP address, internet service provider, time zone (typically Western Indonesia Time / WIB, UTC+7)
• Session data: Login timestamps, session duration, pages viewed, click patterns, game interactions
• Cookies and tracking technologies: See Section 7 for details on how we use cookies

3.5 Communications Data

We retain records of your communications with mpo313 customer support:

• Live chat transcripts: Messages exchanged with our 24/7 support team (available in English and Bahasa Indonesia)
• Email correspondence: Support requests, complaints, inquiries sent to [email protected]
• WhatsApp messages: Customer support interactions via our WhatsApp channel

4 How We Use Your Data

mpo313 uses your personal data for the following purposes:

4.1 Account Management and Service Provision

• Creating and maintaining your member account
• Authenticating your identity when you log in
• Processing deposits and withdrawals
• Facilitating gameplay across sports betting, live casino, slots, and togel markets
• Tracking betting history and account balances in real time
• Awarding bonuses, cashback, and VIP rewards

4.2 Regulatory Compliance and KYC Verification

• Verifying that you are at least 21 years of age and legally eligible to use the Platform
• Confirming your identity and residential address to prevent fraud and identity theft
• Complying with anti-money laundering (AML) and counter-terrorism financing (CTF) obligations
• Maintaining records required by international gaming regulators

4.3 Security and Fraud Prevention

• Monitoring account activity for unusual or suspicious patterns (e.g., rapid deposit-withdrawal cycles, bot usage, collusion)
• Detecting and preventing unauthorized access, hacking attempts, and account takeover fraud
• Investigating suspected breaches of our Terms & Conditions
• Blocking duplicate accounts and enforcing the one-account-per-person policy

4.4 Customer Support

• Responding to your inquiries via live chat, email, or WhatsApp
• Resolving technical issues and account-related problems
• Providing guidance on responsible gaming tools (deposit limits, self-exclusion, cooling-off periods)

4.5 Marketing and Personalization (With Consent)

• Sending promotional emails about new games, bonuses, seasonal campaigns (e.g., Idul Fitri, Indonesian Independence Day, Ramadhan offers)
• Personalizing game recommendations based on your betting history and preferences
• Informing you of VIP program tier upgrades and exclusive tournaments

You may opt out of marketing communications at any time by clicking the unsubscribe link in promotional emails or contacting our support team.

4.6 Platform Improvement and Analytics

• Analyzing user behavior to identify popular games, peak traffic times, and user journey patterns
• Testing new features and game integrations (e.g., new payment methods like LinkAja or Bank Permata)
• Improving website performance, mobile optimization, and load times
• Generating anonymized, aggregated reports that do not identify individual users

5 Legal Basis for Processing

We process your personal data on one or more of the following legal bases:

• Contractual necessity: Processing is necessary to perform our contract with you (the Terms & Conditions you agreed to when registering), including providing gaming services, processing transactions, and managing your account.
• Legal obligation: Processing is required to comply with applicable laws and regulations, including KYC verification, AML/CTF obligations, age verification, and record-keeping requirements imposed by gaming regulators.
• Legitimate interests: Processing is necessary for our legitimate business interests, such as fraud prevention, security monitoring, platform optimization, and customer support, provided these interests do not override your fundamental rights and freedoms.
• Consent: Where processing is based on your consent (e.g., marketing emails, optional cookies), you have the right to withdraw consent at any time without affecting the lawfulness of processing prior to withdrawal.

6 Data Sharing and Third-Party Disclosure

mpo313 does not sell, rent, or trade your personal information to third parties for their marketing purposes. However, we may share your data in the following limited circumstances:

6.1 Service Providers

We engage trusted third-party service providers to assist with platform operations. These providers process data on our behalf under strict contractual obligations:

• Payment processors: To facilitate deposits and withdrawals via Indonesian banks (BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, BSI, Bank Permata) and e-wallets (OVO, DANA, GoPay, ShopeePay, LinkAja)
• Game providers: Licensed studios such as Evolution Gaming, Pragmatic Play, NetEnt, Microgaming, and Spribe that provide live casino games, slots, and crash games
• KYC verification vendors: Third-party identity verification services that confirm the authenticity of submitted ID documents
• Cloud hosting providers: Secure server infrastructure providers that store encrypted data
• Analytics platforms: Tools that help us understand user behavior and improve the Platform (data is anonymized where possible)

6.2 Legal and Regulatory Authorities

We may disclose your personal data to law enforcement, regulators, or government agencies if:

• Required by law, court order, or legal process
• Necessary to comply with gaming licensing obligations
• Required to investigate suspected fraud, money laundering, or other illegal activity
• Necessary to protect the rights, property, or safety of mpo313, our members, or the public

6.3 Business Transfers

In the event of a merger, acquisition, restructuring, or sale of assets, your personal data may be transferred to the acquiring entity. We will notify you of any such change and ensure that the new controller is bound by equivalent data protection obligations.

7 Cookies and Tracking Technologies

mpo313 uses cookies and similar tracking technologies to enhance your experience on the Platform. A cookie is a small text file stored on your device that helps us recognize you on subsequent visits and remember your preferences.

7.1 Types of Cookies We Use

• Essential cookies: Required for the Platform to function. These enable you to log in, navigate pages, and access secure areas. You cannot disable these cookies without affecting Platform functionality.
• Performance cookies: Collect anonymized data about how you use the Platform (e.g., which pages you visit, error messages you encounter). This helps us identify technical issues and improve site performance.
• Functionality cookies: Remember your preferences such as language settings, game filters, and recently played games.
• Advertising cookies: Used to deliver personalized promotional content. You can opt out of these cookies via your browser settings or the cookie consent banner.

7.2 Managing Cookies

Most web browsers allow you to control cookies through their settings. You can block or delete cookies, but doing so may impair certain Platform features. For more information on managing cookies, visit your browser's help section.

8 Data Security

mpo313 implements industry-leading technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction:

• 256-bit SSL encryption: All data transmitted between your device and our servers is encrypted using SSL/TLS protocols.
• Encrypted data storage: Personal information and financial data are stored in encrypted databases with access restricted to authorized personnel only.
• Two-factor authentication (2FA): Available on all accounts to prevent unauthorized login attempts.
• Firewall and intrusion detection: Multi-layer network security systems monitor and block suspicious activity.
• Regular security audits: Independent third-party assessments ensure our infrastructure meets international security standards.
• Employee training: All staff members handling personal data undergo regular training on data protection and confidentiality.

While we strive to protect your personal information, no method of transmission or storage is 100% secure. You are responsible for maintaining the confidentiality of your account credentials and should enable 2FA to enhance your account security.

9 Data Retention

We retain your personal data only as long as necessary to fulfill the purposes for which it was collected or to comply with legal and regulatory obligations:

• Active accounts: Personal data is retained for the duration of your account's active status.
• Inactive accounts: If you do not log in for 12 consecutive months, your account is marked inactive and archived. Archived accounts are retained for an additional 5 years to comply with anti-money laundering record-keeping requirements.
• Transaction records: Deposit, withdrawal, and betting history are retained for 7 years from the date of the transaction, in accordance with financial regulations.
• KYC documents: Identity verification documents are retained for 7 years after account closure, as required by AML/CTF regulations.
• Marketing data: If you opt out of marketing communications, your contact details are retained on a suppression list to ensure we do not contact you again.

After the applicable retention period expires, personal data is securely deleted or anonymized such that it can no longer be associated with you.

10 Your Rights

Under applicable data protection laws, you have the following rights regarding your personal data:

10.1 Right of Access

You have the right to request a copy of the personal data we hold about you. We will provide this information in a commonly used electronic format within 30 days of your request.

10.2 Right to Rectification

If any of your personal information is inaccurate or incomplete, you have the right to request that we correct it. You can update most of your account details directly via the Account Settings page.

10.3 Right to Erasure (Right to be Forgotten)

You may request that we delete your personal data in the following circumstances:

• The data is no longer necessary for the purposes for which it was collected
• You withdraw consent (where processing is based on consent)
• You object to processing and there are no overriding legitimate grounds
• The data has been unlawfully processed

Note that we may be unable to delete certain data if retention is required by law (e.g., transaction records, KYC documents).

10.4 Right to Restriction of Processing

You may request that we temporarily suspend processing of your personal data if:

• You contest the accuracy of the data
• Processing is unlawful but you do not want the data deleted
• We no longer need the data but you require it for legal claims
• You have objected to processing pending verification of our legitimate grounds

10.5 Right to Data Portability

You have the right to receive your personal data in a structured, commonly used, machine-readable format and to transmit that data to another controller where technically feasible.

10.6 Right to Object

You have the right to object to processing of your personal data where we rely on legitimate interests as the legal basis. You also have an absolute right to object to direct marketing at any time.

10.7 Right to Withdraw Consent

Where processing is based on your consent, you have the right to withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing prior to withdrawal.

10.8 How to Exercise Your Rights

To exercise any of these rights, contact our Data Protection Team at [email protected] with the subject line "Data Rights Request." We will respond within 30 days. You may also be required to verify your identity before we can process certain requests.

11 International Data Transfers

mpo313 primarily serves members in Indonesia. However, some of our service providers (payment processors, game studios, cloud hosting providers) may be located outside Indonesia. When we transfer your personal data internationally, we ensure that:

• The recipient country provides an adequate level of data protection, or
• We have implemented appropriate safeguards such as Standard Contractual Clauses (SCCs) approved by international data protection authorities

Your personal data is always processed in accordance with this Privacy Policy regardless of where the processing takes place.

12 Children's Privacy

mpo313 does not knowingly collect personal data from individuals under the age of 21. Our Platform is strictly for adults only. If we become aware that we have inadvertently collected data from a person under 21, we will take immediate steps to delete that information and permanently close the account.

Parents or guardians who believe that a minor has registered an account on mpo313 should contact us immediately at [email protected]. We take underage gambling extremely seriously and cooperate fully with investigations into such violations.

13 Changes to This Privacy Policy

mpo313 reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or Platform features. When material changes are made, we will notify you by:

• Sending an email to your registered address
• Displaying a prominent notice on the Platform homepage
• Updating the "Last Updated" date at the top of this page

Your continued use of the Platform after the effective date of any changes constitutes acceptance of the revised Privacy Policy. If you do not agree with the updated terms, you should cease using the Platform and may request account closure in accordance with our Terms & Conditions.

The current version of this Privacy Policy is always accessible at https://mpo313.cam/privacy-policy.

14 Contact Us

If you have any questions about this Privacy Policy, wish to exercise your data protection rights, or need to raise a privacy concern, you may contact the mpo313 Data Protection Team through the following channels:

• Email: [email protected] (plain text — not a clickable link)
• Live Chat: Available 24/7 via the chat widget on the Platform
• WhatsApp: Available 24/7 — contact details provided upon account registration

Our support team includes native Indonesian-speaking agents available around the clock to assist with privacy-related inquiries. We aim to acknowledge all data protection requests within 24 hours and resolve them within 30 days.